Matilda Internet Mackay - Queensland, Australian broadband aDSL & aDSL2 ISP... $10 aDSL2 installation!!

Account Cancellation

To terminate your account with Matilda please use the following form below.

Service cancellation request
Name:
Email:
Mobile:
Username:
Password:
FNN:	phone number of/for your service.
Service:	service(s) you wish to be cancelled.
Date to be cancelled:	- - Please allow for atleast 2 business days for cancellation to complete. Make sure this date is correct as after point of no return there is no way to stop a service from being cancelled once the process has started.

Reason for cancellation:

Terms and Conditions

Please read through the terms & conditions below for account termination and tick this box if you agree to all.

1. Cancelling your account does not terminate any outstanding contractual agreements you have with Matilda Internet, additional fees and charges may apply after you cancel.

2. An early termination fee may apply if the line or service has been cancelled prior to the minimum service length in months. This is generally 6 months for adsl1 & 12 months with adsl2. This is a fee charged by the Telco. This fee is in additional to any contractual committments with Matilda Internet.

3. If you have selected to cancel your voice service the phone number is permanently surrended back to the Telco, once the cancellation is completed there is no way possible to get this number back.

4. If you cancel within the last week of any given month there is a chance the cancellation will not complete in time to avoid incurring the cost of the following month. To be sure please allow atleast one week when cancelling.

If you have any queries on the above cancellation terms please call Matilda Internet on 0749530711 or email sales@matilda.net.au and a staff member will be able to assist you with your inquiry.

Submit Cancellation
Type 'yes' in the adjacent box if you agree to the above terms and conditions.