Matilda Internet can provide VOIP for your NBN Internet Service. You can find our pricing in the table below.
|Lite||$19.95/mth||13/1300 Numbers at 35c/call. Australian Mobiles at 15c/min.|
|Moderate||$24.95/mth||13/1300 Numbers at 35c/call.|
Please note: Voip may not be available during emergency times.
1. Power Failures
Your ability to use your NBN service to make or receive calls (including calls to an emergency service number) in a power failure depends on whether a battery backup power supply is installed. As Matilda Internet does not supply a battery backup unit, you WILL NOT be able to make or receive calls (including calls to an emergency service number) during a power failure.
Even if you obtain your own battery backup unit, if there is a power outage you WILL NOT be able to make and receive calls UNLESS the connected equipment such as the computer, gateway/modem and powered handset each have its own separate backup power supply, for example an uninterruptible power supply.
2. Emergency Calling
Please note that it is not recommended that you rely on VOIP services for emergency calling as VOIP can experience outages which can be critical in a life or death situation. Matilda recommends that you have a mobile phone as well on standby to make calls to emergency services.